![]() ![]() ![]() ![]() I will use only what the situation calls for and direct you in the proper use of that software. Some of the openly available software made for malware removal can make changes to your system that interfere with the cleaning of the malware, or even destroy your system. I know malware can be frustrating but please do not run any other tools or scanners than what I ask you to. You should only run the tools that I request. Do not try to fix your malware issues by yourself. ![]() I would recommend printing them out, at some point we may ask to perform a procedure in safe mode, and there will be no internet connection then, you will find that having the steps printed for reference speeds the cleaning process along. Read all of my response through at least once before attempting to follow the procedures described.Please, read and consider these important notes: My name is Ciro Mota and It will be a pleasure to help you.
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